Site Consultation The initial phone call to Relms Landscaping begins the process of determining your landscape maintenance needs. Once your general maintenance needs are established, we'll schedule an appointment for a property walk through with one of our maintenance experts. During this visit to your site, our staff will discuss your landscape maintenance preferences and requirements, review any problem areas on your property, and record the specific property and plant data required to customize the perfect maintenance program for you.

Proposal Once the walk-through has been executed, our staff will analyze your property data, plantscape, and personal landscape requirements to determine which combination of regular and seasonal services will both address your preferences and keep your property in peak condition all year long. Your maintenance proposal will outline and describe these services, including quantity and price for each type of maintenance visit, and will offer you a variety of convenient payment methods. Our staff will then set up an appointment to review your maintenance program proposal with you, or if preferred, will happily send you your proposal via US Mail or email. Relms Landscaping office hours are Monday through Friday, 8:00 a.m. through 4:30 p.m. Our staff is available to answer any questions or address any concerns you may have regarding your proposal.

ExecutionOnce you've signed and returned a copy of your maintenance program contract to Relms, our staff will schedule your year-long services, working closely with you to meet any of your specific scheduling needs, both in advance and as they arise. Our maintenance crews are held to the highest standards of courtesy and professionalism, and are trained to execute their maintenance services with the least inconvenience to you, leaving your property pristine and clean, every visit. Our Area Supervisor will also personally inspect your property during routine quality assurance visits to ensure that your services have been executed to our high standards.

ReviewWe want to be sure that our services are executed to your satisfaction. If, at any time, you require a change in your maintenance program, or find any service problematic, a quick call to Relms will put our maintenance experts on the problem. We'll work with you to meet any challenge your property or schedule presents. We also send out customer satisfaction survey postcards at key points throughout the year. These surveys provide a quick, easy way to let us know how we're doing, to note any changes necessary to your service schedule, or to note a special job well done.

Renewal Maintenance contracts run through the end of October each year. We are committed to ensure that your renewed maintenance contract will continue to completely meet your needs and our standards through extensive data analysis, checking all services for maximum efficiency and fair pricing. A new maintenance proposal, tailored to meet your property's current requirements, will be sent to you weeks before the expiration date, allowing you time to call us with any questions or adjustments. At Relms Landscaping, we've been keeping our maintenance and design build clients happy since 1980. Please visit our portfolio section to see for yourself the difference a carefully crafted All Season Maintenance Program can make in your landscape.